Select question
Lost items
Money issues
Ride never took place
Double charged
Price changed
I owe money
Other issue
I have a complaint
Unprofessional driver
Vehicle issue
Ride with child couldn't be completed
Ride with pet couldn't be completed
Other issue
Houston, we have a problem
Bank card issues
Promo code isn't working
Account setup issues
I'm not getting ride reports
Something else isn't working
Emergency
FAQ
How it works
App settings
Add or delete account
Add or delete cards
Enable push notifications
Change languages in the app
Delete ride history
Requesting and paying for rides
Request a ride
Select payment method
Tip your driver
Using promo codes
Get a ride receipt
Safety
New features
Partnership

New features

We are constantly analyzing user experience and expanding our technological capabilities to guarantee steady and sustainable growth. New features, functions and tools are added to the app regularly.

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Add stops

Request multiple rides

  • Download app
  • Contact Support
  • Request ride
  • Drive with us
  • Work as a courier
  • Driver website
  • Add rides
  • Add delivery
  • Add taxi company

Yandex Go is a mobile app for ordering services and products. Services and products are sold by service partners independently.

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Service classesPartnersUser licenseLicense agreement

Yandex Go is a mobile app for ordering services and products. Services and products are sold by service partners independently.


© 2011−2021 Yandex.Taxi LLC
Service classesPartnersUser licenseLicense agreement